Microsoft word mail merge troubleshooting

#Microsoft word mail merge troubleshooting how to#
#Microsoft word mail merge troubleshooting install#

If you still have difficulties, contact your IT specialist to check if there are any blocks to use Shared Email Templates.Р”Р‡ormatting issues Bulleted and numbered lists issues If this does not help, then verify your network connection and try to use a different connection. Solution: Please first try to restart your system and sign in again. Please try again later.Р”В¬ause: You have a problem with the Internet connection.

Issue: I cannot access my Shared Email Templates account and am getting the error message: There is no connection to the server. Error: There is no connection to the server

If your company uses some corporate network and your Outlook is connected through it, you should contact your network administrators and ask them to add two enabling rules for the following domains: Solution: Please check what network connection is currently used by your system via Control Panel РІвЂ вЂ™ Network and Internet РІвЂ вЂ™ Network Connections. In case of two or more connections, for example, Wi-Fi and some corporate VPN, Outlook selects a network connection in an unknown way, that is why some of your teammates may not notice the problem with loading the add-in as their Outlook is connected through Wi-Fi while for the others the add-in may not work at all because Outlook is connected through some specific connections. A few minutes later the templates appear on the pane.Р”В¬ause(s): The network connection is poor, or you use several Internet connections. Issue: When I run Shared Email Templates, the templates do not show up and the add-in pane looks empty. Solution: Go to File РІвЂ вЂ™ Options РІвЂ вЂ™ General РІвЂ вЂ™ Privacy Settings and make sure that there is a check mark next to Turn on optional connected experiences:Р”В¬onnection problems The add-in does not load or load slowly Issue: I have installed Shared Email Templates and can see the product icon in Outlook Online, but I cannot see it in the desktop Outlook.Р”В¬ause: The problem might be caused by the disabled Turn on optional connected experiences option in the desktop version of your Outlook. The add-in icon is visible in Outlook on the web, but it is missing in the desktop version Solution: Please check if you compose or reply to a message from the mailbox assigned to the account under which you have installed the add-in. Issue: I no longer see the Shared Email Templates icon in my Outlook Ribbon.Р”В¬ause: The problem may occur if you have several mailboxes in your Outlook assigned to different accounts. The add-in icon has disappeared in the desktop Outlook In Outlook on the web and Outlook for Mac, you can locate the add-in by clicking first New message and then the ellipsis button. Solution: In the desktop Outlook for Windows, click New Email and find the Shared Email Templates icon in the Ablebits group in the Ribbon. Issue: I have just installed Shared Email Templates, but I cannot find its icon in Outlook.Р”В¬ause: Shared Email Templates works in the Outlook compose mode only, so you can find its icon when composing or replying to a message. No add-in icon in Outlook There is no add-in icon right after installation Installation instructions are available in this guide. To make it possible for all the users who have access to a shared mailbox to use Shared Email Templates with it, add the add-in to each user's work or school/Exchange account.

#Microsoft word mail merge troubleshooting how to#

How to use Shared Email Templates with shared mailboxes

#Microsoft word mail merge troubleshooting install#

Solution: Contact your administrator so they check if the Let users access the Office Store and Let users install trial apps and services options are enabled in Org settings of Microsoft 365 admin center: Issue: I am getting 'Access is denied' when trying to install Shared Email Templates:Р”В¬ause: You do not have permissions to install add-ins from Office Store. Solution: If the problem occurs due to the lack of necessary permissions, contact your administrator and ask to allow the installation of the add-in from Office Store for your account. Please try again later.Р”В¬ause(s): You are trying to install the add-in into a shared mailbox or the installation of add-ins is not allowed by your administrator. Issue: I am installing Shared Email Templates in Outlook online but keep getting the message: Sorry, we can't complete this operation right now. Installation issues Error: Sorry, we can't complete this operation right now